Augmented Reality

With xAssist the remote expert can see exactly what the person on-site is seeing and as a result is able to provide instant, targeted feedback and instructions by video, audio, text, markers, and document sharing. The exclusive possibility to have multiple users in one call, allows for verified external experts to take part in a call even if outside of a company network. xAssist can quickly be deployed on premise or in the cloud. Except for network connectivity, there are no further requirements relating to infrastructure.

CORE FEATURES
• Upload documents
• Send text messages
• Set AR visual pointer
• Screen sharing
• Video and photo documentation
• Multi-user & multi-device call
• Integrate with collaboration tools
• Supports mainstream OS

YOUR BENEFITS
• Faster response: Instant knowledge transfer and real expert help
• Quick payback: Return on investment after a few remote support calls
• Higher productivity: Reduce machine downtimes and get better SLAs
• Trusted solution: Industry proven and in productive global use for years
• Less travel: Save time and reduce travel costs of experts
• Satisfied customers: Receive fast and top-quality service

Activities in service & maintenance occupy both hands of a service technician. At the same time, digital information and instructions such as maintenance procedures are needed to conduct the task.

With xInspect, all relevant information like guidelines and check lists are always right in the field of view without decreasing the worker’s mobility. If errors or processes have to be documented, the technician can use speech-to-text commands, take photos or record videos on-site. In case the technician cannot resolve a problem directly on-site, remote experts can be consulted for advice. Completely new use cases can be compiled easily without IT know-how.

CORE FEATURES
• Flexibility
• Documentation
• Integration
• Device agnostic
• Location based alerts
• DIY AR workflow editor

YOUR BENEFITS
• Faster processes: Significant reduction of machine downtimes
• Better documentation: Direct & on-site recording of errors and irregularities
• Higher quality: Instant quality control and process feedback
• Faster response: Access to remote expert help wherever and whenever needed
• Enhanced safety: Visualization of safety warnings and security procedures
• Quick payback: Return on investment within a few months

The built-in quality assurance through cameras and sensors ensures a perfect outcome for every step of the production process.

xMake’s flexibility stands out: it is mobile, needs only Wi-Fi and is adaptable to the worker’s language and qualifications. The intuitive interface not only grants a high user acceptance among employees, it also allows on-the-job training of new workers.

With xMake, manufacturing processes are holistically optimized. The result is as simple as it is brilliant: higher quality outcomes at reduced costs.

CORE FEATURES
• Automatic detection
• Step-by-step instructions
• Document every step
• Device agnostic

YOUR BENEFITS
• Faster processes: Information instantly available offering up to 25%-time savings
• Quick payback: Return on investment within a few months
• Trusted solution: Industry proven and in productive global use for years
• Higher accuracy: Up to 50% error reduction due to integrated quality control
• Greater flexibility: Easy training and fast enablement of frontline workers
• Satisfied workers: Better onboarding and training, intuitive use and less frustration

It supports manual order picking, incoming, outgoing and sorting of goods, inventory control, sequencing and many more processes in logistics and warehousing.

xPick allows for hands-free, high speed order picking while simultaneously reducing the number of picking errors drastically. Error rates can be even further reduced with optional modules e.g. through patented RFID confirmation with xBand, barcode scans, visualization, voice control or image recognition.

User acceptance is outstanding due to the intuitive graphical user interface design. xPick offers enormous customization flexibility and does not rely on any electronics in the environment except Wi-Fi.

CORE FEATURES
• Frontline Worker Assistance
• IT Landscape Integration
• Frontline Command Center

YOUR BENEFITS
• Faster processes: Hands-free picking and confirmation with up to 43% time savings
• Quick payback: Return on investment within a few months
• Higher accuracy: Nearly zero errors through integrated quality control
• Trusted solution: Industry proven and in productive global use for years
• Greater flexibility: Easy training and fast enablement of frontline workers
• Instant analysis: Central graphical overview of key performance indicators